Some households across the island have not been able to access their mio TV content or go online on SingTel's broadband service since Monday evening.Read more.
The number of SingTel subscribers and the areas affected cannot be determined, said a SingTel spokesperson, but the MediaCorp News Hotline received several calls complaining about the problem yesterday.
In a statement, a SingTel spokesperson said "some" customers may be encountering "technical difficulties" with accessing their mio TV content.
Mar 3, 2010
of singtel mio tv and broadband problem
Some complaints over technical problems with SingTel services: Households across Singapore were not able to connect to Singtel mio TV or broadband Internet since Monday evening. Singtel engineers are rectifying the problem.
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Dang MIO. I just re contracted a week ago and this happen. Been trying to contact their "HOTLINE" but guess what, It's too hot that they are unable to hold on to my calls and keep hanging up on me. "Please call later" is what the message says after I've been holding on to the line for 15 mins.
ReplyDeleteNot once during the breakdown was I able to get thru to their hotline. And worst still I'm on MIO plan so my home phone which supposed to be free keeps getting disconnected as it's peg to the broadband. No wonder it free. You'll have to use your HP to call them and they are earning double. Charging you for a internet/TV/Phone line which is useless for three days, they also gets to charge you for using you HP to call their customer hotline, which keeps getting dropped by the way. And who do you call to complain? Don't know. You tell me. I've been emailing SINGTEL for the pass year without getting a reply.
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